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Privacy Policy

Welcome to SteelPoint

At SteelPoint, we are more than just an eCommerce platform; we are your ultimate destination for home furniture and goods, seamlessly connecting homeowners with skilled home professionals. Explore a vast array of home designs, furniture, accessories, and products, while benefiting from insightful reviews, expert advice, and engaging articles on home improvement.

Our privacy policy is designed to empower you with knowledge about the information we collect, how we utilize it, and the choices available to you. This policy applies to all our offerings through our website, mobile applications, and other platforms (collectively referred to as the “Site” or “SteelPoint Platform”).

By using our site, you agree to our practices regarding the collection, use, and sharing of your information as outlined in this privacy policy.

Additionally, our terms and conditions are integrated into this privacy policy, including important details about liability limitations and dispute resolution. The terms “we” or “our” refer to SteelPoint.

Collection of Information

We gather information in three primary ways: (i) directly from you, (ii) from third parties, and (iii) automatically as you navigate our site.

Here’s how we collect information:

Account and Profile Information: When you create an account on the SteelPoint platform, we collect your name, contact details, and any other information you provide. You will also have the opportunity to create a public profile, which may include your name, username, current projects, demographic details, and any photos you choose to share. If you suspect that an unauthorized account has been created in your name, please reach out to us at info@SteelPoint.store.

Public Content: We store the information you share on our site, including photos, comments, and your idea book.

Communications: We keep records of your communications with us, whether through the site or other means. If you contact a SteelPoint professional via their page, we may collect certain analytics data. Similarly, if you submit information to a SteelPoint professional, we may retain that information on their behalf.

Messages: If you exchange messages with others on the site, we may store them to facilitate delivery, manage your messages, and investigate any potential issues. The SteelPoint platform may also allow you to connect with third-party service providers at your discretion; however, any information shared with them is not covered by this privacy policy.

Site Activity and Automatically Collected Information: We collect data about your interactions with the site, including search activity, pages viewed, and timestamps. We also gather technical information from your device, such as browser type, IP address, and location.

Third-party Services & Contacts: If you choose to link your SteelPoint profile with another service like Facebook or Google, you may enable sharing of your contact information with us.

Use of Information

We utilize the information we collect for various purposes, including enhancing site functionality, improving user experience, personalizing content, tracking site usage, providing customer support, and complying with legal obligations. We may also use your information to conduct research, analyze trends, and administer contests or promotions.

Sharing Your Information

We do not sell your personal information to third parties for their marketing purposes. However, we may allow certain third parties, including other users and partners, to contact you through the site. Information shared publicly through your profile is accessible to all users, and we cannot control how third parties may use it.

We may share your information with:

  • Agents and Service Providers: To facilitate site functionality and fulfill your requests.
  • Analytics and Usage: In aggregated or de-identified form with advertisers and businesses.
  • Third Party Ad Networks: To serve targeted advertisements and evaluate advertising effectiveness.
  • Affiliated Entities: With companies under common control, ensuring they adhere to this privacy policy.
  • Other Users: Publicly posted information will be visible to other users of the SteelPoint platform.
  • Investigations: As required by law or to protect our rights and those of our users.

SteelPoint Communications

By joining SteelPoint, you will receive our newsletter and other communications about site offerings. You can manage your preferences in your account settings, but certain administrative notices cannot be opted out of. You may also receive feedback from third parties within the site.

Cookies and Other Tracking Technologies

We and our third-party partners use cookies and similar technologies to enhance your experience on our site. Cookies help us track usage, improve site features, and deliver relevant advertisements. You can manage cookie settings through your browser, but disabling cookies may affect your ability to use the site.

Do-Not-Track Signals: We do not alter our practices in response to browser Do-Not-Track signals.

Third-Party Analytics: We use tools like Google Analytics to evaluate site usage. You can opt out of Google Analytics and review its privacy policy.

Third Party Advertising: We collaborate with third-party advertisers to deliver targeted ads based on your interests. Their use of cookies and tracking technologies is governed by their own privacy policies.

Choice and Access to Your Personal Information

You have control over your data, including profile visibility and communication preferences. You can modify your account information by logging in and updating your profile. Please note that some information may remain in our records even after modification.

Children

Our site is not intended for children under 13, and we do not knowingly collect their personal information. If you believe we have collected such information, please contact us, and we will take appropriate action.

Security

We implement security measures to protect your personal information, but no method of transmission or storage is completely secure. We encourage you to take steps to safeguard your account, such as using strong passwords.

Links to Other Sites

Our site may contain links to external sites not controlled by us. We are not responsible for their privacy practices, and we encourage you to review their policies.

Modifications and Updates to this Privacy Policy

We may update this privacy policy periodically. The latest version will be available here, and significant changes will be communicated via email or site notice. Continued use of the site after changes indicates your acceptance of the revised policy.

Copyright and Trademark Policy

SteelPoint respects intellectual property rights and expects users to do the same. If you believe your rights have been infringed, please send us a notice with the required information, and we will take appropriate action.

For any inquiries, please contact us at info@SteelPoint.store.